Shipping Detail
Thank you for choosing Blod Bloom and purchasing MOKERU GINGER Shampoo! We strive to ensure your order is processed and shipped promptly. Below are the details regarding our shipping policy:
1. Processing Time
All orders are processed within 1-2 business days (Monday to Friday, excluding holidays).
You will receive an email notification once your order has been processed and shipped.
2. Shipping Methods and Delivery Time
We offer the following shipping options:
Standard Shipping: Delivery within 5-7 business days.
Expedited Shipping: Delivery within 2-3 business days (available at an additional cost).
Note: Shipping times may vary depending on your location, weather conditions, or any unforeseen circumstances.
3. Shipping Charges
Standard Shipping is offered at a flat rate of [Insert cost].
Expedited Shipping is available for a fee of [Insert cost].
Free standard shipping is available on orders over [Insert amount].
4. Shipping Locations
We currently ship to [list countries or regions you ship to, or say “domestic orders only” if applicable].
Note: If you are outside our standard shipping locations, please contact us at [Your Email] for special arrangements.
5. Order Tracking
Once your order has been shipped, you will receive an email with tracking information. You can use the provided tracking number to check the status of your delivery.
6. Missing or Delayed Shipments
If your package has not arrived within the estimated delivery time or if you notice any issues with the delivery, please contact us at [Your Email] immediately. We will work with you to resolve any shipping issues.
7. Incorrect or Incomplete Address
Please ensure your shipping address is correct before completing your order. We are not responsible for orders delayed or lost due to incorrect or incomplete addresses provided by the customer.
8. International Shipping (if applicable)
For international orders, please note that customs duties or import taxes may apply depending on your country's regulations. These additional fees are the responsibility of the customer.
9. Return Shipping
If for any reason you need to return your order, you will be responsible for the cost of return shipping, unless the item is defective or damaged.
10. Contact Us
If you have any questions regarding shipping, or if you need assistance tracking your order, please feel free to reach out to us at [Your Email]. We are happy to assist you!